Privacy notice
How we handle your information
What we collect
When you use a form on this website (contact, viewing requests, office appointments, maintenance requests) or chat with the MSV Assistant, we receive the details you enter, such as your name, email, phone number and message.
How we use it
We use your details to reply to you, arrange viewings and appointments, handle tenant requests and run our rental business. We do not sell your information.
Service providers
Like most businesses, we rely on trusted service providers that process information on our behalf, only to provide their services to us. These include:
- Website hosting and database storage
- Email delivery and our office email
- An AI service that generates the MSV Assistant's replies
- Payment processing, when online payments are offered
- Google Maps, for the maps shown on our pages
We may also share information when required by law.
Keeping your information
We keep your information only as long as we need it for these purposes or as required by law. Please don't send card or bank details through our forms or the assistant.
Questions or requests
To ask about, correct or delete your information, email info@msvillagomez.com, call 670-234-6108, or visit our office.
